Indy Area Warehouse & Local Operations Coordinator

OTC Industrial; Indianapolis (IN); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Comprehensive Benefits

Financial Security (401(k) match)

Work-Life Balance (PTO)

Career Growth Opportunities

Job summary

OTC Industrial Technologies is seeking a Local Operations & Warehouse Coordinator to support daily branch and warehouse operations, ensuring inventory accuracy, efficient order fulfillment, timely processing of operational transactions, and exceptional customer service. This role collaborates with customers, vendors, and internal teams to resolve issues and improve processes in a fast-paced environment.

Responsibilities include managing daily warehouse activities, cycle counts, invoicing, and

Qualifications

• Degree or equivalent related experience.
• Minimum of 2 years' experience in Operations or a related position.
• Knowledge of SXe (Trend) preferred.
• Proficiency in MS Office.
• Excellent customer service skills.
• Possess the ability to multi-task.
• Excellent verbal & written communication skills.
• Demonstrate effective problem-solving capabilities and performing root cause analysis.
• Must have a "can-do" attitude with a commitment to the concept of "doing it right the first time."
• Demonstrate the ability to collaborate productively with other associates, customers, and vendors
• Must be able to work independently with minimal supervision
• Dependable and highly motivated
• Excellent organization skills and attention to detail required

Responsibilities

• Manage daily warehouse and branch operations to support inventory accuracy, order fulfillment, and customer satisfaction.
• Receive, stock, organize, transfer, pick, pack, and ship inventory and customer orders.
• Maintain inventory accuracy through cycle counts, audits, reconciliations, and annual physical inventories.
• Review and resolve order exceptions, shipment discrepancies, customer returns, vendor returns, and inventory issues.
• Process invoices, freight claims, credits, corrections, transfers, and month-end order closeouts.
• Support customer pickup orders, vendor relationships, and cross-functional operational needs.
• Maintain a safe, clean, and organized warehouse environment.
• Assist with facility, administrative, and office support activities as needed.
• Identify process improvements to enhance efficiency, accuracy, and service levels.
• Perform additional operations, warehouse, and administrative duties as assigned.

Skills

MS Office

Excellent customer service

Multi-tasking

Verbal & written communication

Education

Degree or equivalent related experience

Tools

SXe (Trend)

Job description

OTC Industrial Technologies is seeking a Local Operations & Warehouse Coordinator to support daily branch and warehouse operations, ensuring inventory accuracy, efficient order fulfillment, timely processing of operational transactions, and exceptional customer service. This role collaborates with customers, vendors, and internal teams to resolve issues and improve processes in a fast-paced environment.

Responsibilities include managing daily warehouse activities, cycle counts, invoicing, and