Industrial Service Scheduler & Dispatch Specialist

Darwin Recruitment; Houston (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Darwin Recruitment in Houston, TX seeks a Service Coordinator to support a busy service team by scheduling, dispatching, and logging work orders. The role is office-based and centers on keeping the service workflow on track and customers informed.

You will coordinate field technicians, log service requests, order parts, and track jobs through to invoicing while maintaining clear communication with customers. ERP or job-tracking systems are essential, and prior industrial experience is a plus.

Qualifications

• Experience in service coordination, dispatch or customer service in an industrial setting.
• Organised, calm under pressure, strong communicator.
• Confident with ERP or job-tracking systems.

Responsibilities

• Schedule and dispatch field technicians
• Take service requests from customers and log work orders
• Order parts and track jobs through to invoicing
• Keep customers updated on job status
• Support the service manager with reporting

Skills

Service coordination experience

Strong communicator

ERP / job-tracking systems

Industrial setting knowledge

Job description

Darwin Recruitment in Houston, TX seeks a Service Coordinator to support a busy service team by scheduling, dispatching, and logging work orders. The role is office-based and centers on keeping the service workflow on track and customers informed.

You will coordinate field technicians, log service requests, order parts, and track jobs through to invoicing while maintaining clear communication with customers. ERP or job-tracking systems are essential, and prior industrial experience is a plus.