Hybrid Service Coordinator - Scheduling & Dispatch Pro

Atlas Copco; Auburn (WA); Hybrid; USD 74,000 - 88,000; Full time

Benefits offered by this job

401(k) retirement plan

Health, Dental, Vision insurance

Paid time off

Life & Disability insurance

Flexible benefits plan

Job summary

Atlas Copco in Auburn, WA is seeking a Service Coordinator to schedule field service installations and coordinate with customers and the Service Manager. You will manage orders, parts, and communications, ensuring timely updates and smooth operations.

The role requires at least two years in service coordination, strong organizational and communication skills, and proficiency in MS Office; SAP experience is preferred. Hybrid work arrangement offered in Auburn, WA.

Qualifications

• Minimum of two years of service coordination and/or dispatch experience.
• High school diploma; college preferred.

Responsibilities

• Schedule field service jobs and coordinate with the Service Manager.
• Secure purchase orders and verify terms with customers.
• Open and maintain service orders in SAP and other systems.
• Track, expedite, and file paperwork for service jobs.
• Communicate regularly with customers about order status and progress.
• Coordinate with technicians to maximize utilization and respond to outages.

Skills

Organizational skills

Verbal & written communication

MS Office proficiency

SAP experience

Multi-tasking

Education

High school diploma

Tools

SAP

Microsoft Office

Job description

Atlas Copco in Auburn, WA is seeking a Service Coordinator to schedule field service installations and coordinate with customers and the Service Manager. You will manage orders, parts, and communications, ensuring timely updates and smooth operations.

The role requires at least two years in service coordination, strong organizational and communication skills, and proficiency in MS Office; SAP experience is preferred. Hybrid work arrangement offered in Auburn, WA.