Industrial Inside Sales Specialist – On‑Site

Stanley Black & Decker, Inc.; United States; On-site; USD 67,000 - 108,000; Full time

Benefits offered by this job

tool discounts

tuition reimbursement

401(k)

Job summary

Stanley Black & Decker, Inc. in Charlestown, MA is seeking an Inside Sales Representative to sell and promote products to assigned accounts via outbound calls.

The role includes assisting outside sales with new and major accounts and managing day-to-day warehouse operations at the distribution center. You will develop territory forecasts, set performance goals with field staff, handle quotations, pricing, and freight coordination, and maintain customer relationships.

Qualifications

• Bachelor’s degree (BA) or one to two years related sales experience; or equivalent combination of education and experience
• Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions
• Excellent communication skills
• Experience in construction, industrial and specialty markets is a plus
• Results driven with emphasis on keeping customer and business commitments
• Self-motivated individual
• Ability to multi-task, prioritize, and manage time effectively
• Proficiency in CRM software and Microsoft Office

Responsibilities

• Sell and promote company products to assigned accounts via outbound proactive telephone calls.
• Assist in the development of new and major accounts with outside sales personnel.
• Administer day-to-day functional operations of a regional warehouse under the Sales Manager.
• Develop sales forecast for assigned territories.
• Develop and establish goals and standards of performance for assigned territories with Field Sales Representative and Regional Sales Director.
• Achieve sales forecasts, objectives and goals in assigned territories.
• Execute requests for quotation from customers and prospects, according to the Sales Manager’s guidelines.
• Perform freight rate negotiation and routing responsibilities; file freight claims as needed.
• Develop call reports as required for specific accounts and/or products.
• Initiate follow-up to screen leads derived from advertising and trade shows.
• Resolve problems with assigned accounts and assist with major accounts handled by outside sales.
• Communicate customer need dates to customer service and production control.
• Analyze, control and administer product pricing per Sales Manager guidance.
• Process customer returns and requests for credit.
• Communicate competitive activities to the Sales Manager.
• Communicate technical information between customers and Nelson Engineering Group.
• Attend trade association meetings with the customer base.

Skills

Excellent communication skills

Self-motivated

Multi-tasking

Time management

Learn and grow

Education

Bachelor's degree

Tools

CRM software

Microsoft Office

Job description

Stanley Black & Decker, Inc. in Charlestown, MA is seeking an Inside Sales Representative to sell and promote products to assigned accounts via outbound calls.

The role includes assisting outside sales with new and major accounts and managing day-to-day warehouse operations at the distribution center. You will develop territory forecasts, set performance goals with field staff, handle quotations, pricing, and freight coordination, and maintain customer relationships.