Account Sales Specialist

Stanley Black & Decker, Inc.; New Britain (CT); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) and Employee Stock Purchase Plan

Paid time off and tuition reimbursement

Discounts on Stanley Black & Decker tools

Job summary

A leading tools and technology company is seeking an Inside Sales Representative to drive revenue growth through managing customer relationships and engaging new clients. This remote position requires strong CRM and sales skills, with responsibilities ranging from analytics to engaging with prospects. The ideal candidate will have a Bachelor's degree and 2-3 years in account management, emphasizing customer satisfaction. Enjoy competitive salary, comprehensive benefits, and opportunities for professional growth in a diverse and innovative environment.

Qualifications

• 2-3 years of account management experience.
• Results-driven with a commitment to customer satisfaction.
• Experience in a manufacturing environment.

Responsibilities

• Manage existing customer relationships and expand the customer portfolio.
• Develop growth strategies for assigned accounts.
• Engage with prospects via various communication channels.

Skills

Account management

CRM proficiency

Microsoft Office proficiency

Customer relationship building

Education

Bachelor's degree preferred

Tools

Salesforce.com

JD Edwards

SAP

Job description

Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

Remote

The Job

As an Inside Sales Representative, you will be part of the SEF team working as a remote employee. You will play a crucial role in driving revenue growth by managing existing customer base and identifying and engaging potential new customers. You will leverage your sales skills to build strong relationships, understand customer needs, and offer tailored solutions that meet their business objectives. You'll get to:

• Maintain and expand relationships with existing customer portfolio.
• Develop growth strategies for assigned accounts.
• Perform Customer analytics; Monitor ordering patterns, notify customers of re-order points.
• Collaborate with Engineering on new product applications and cross sell opportunities.
• Engage with prospects via phone, email, and social media to introduce our products.
• Utilize Salesforce.com to track sales pipeline to meet and exceed sales target.
• Nurture website and marketing campaign leads and follow-up on quotations.
• Coordinate the fulfilment of customer requirements (technical support, training, sales collateral, etc.).
• Partner with Customer Service and Sales Operations to provide best in class service to customers.

The Person

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

• Bachelor’s degree preferred.
• 2-3 years of account management experience.
• Experience in a manufacturing environment.
• Results driven with emphasis on keeping customer and business commitments.
• Proficiency in CRM software and Microsoft Office.
• Experience with JD Edwards or SAP preferred.

The Details

You’ll receive a competitive salary and a great benefits plan, including:

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well‑being.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our digital learning portal.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech‑driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state‑of‑the‑art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

EEO Statement

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827‑3923 or at [e-mail]. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

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