Inside Sales Representative

Stanley Black & Decker, Inc.; Massachusetts; On-site; USD 67,000 - 108,000; Full time

Benefits offered by this job

Medical, dental, life, vision benefits

401(k) and stock purchase plan

Paid time off and tuition assistance

Discounts on Stanley Black & Decker工具

Job summary

Stanley Black & Decker, Inc. in Charlestown, MA seeks an Inside Sales Representative for our Nelson Stud Welding commercial team.

This on-site role focuses on selling to assigned accounts via outbound calls, coordinating with outside sales, and managing daily warehouse operations under the Sales Manager's guidance. The position requires a Bachelor's degree and strong communication abilities, with CRM and MS Office proficiency.

Qualifications

• Bachelor's degree or equivalent sales experience.
• Ability to learn and adapt in a fast-paced sales environment.
• Excellent communication and problem-solving skills.
• Experience in construction, industrial and specialty markets is a plus.
• Proficiency in CRM software and Microsoft Office.

Responsibilities

• Sell and promote company products to assigned accounts via outbound calls.
• Assist in development of new and major accounts with outside sales.
• Manage day-to-day operations of a regional warehouse under Sales Manager.
• Develop sales forecasts and set performance goals per territory.
• Handle RFQs, freight/tariff issues, and proof of delivery paperwork.
• Prepare call reports and follow up on leads from advertising/tradeshows.

Skills

Communication

Sales mindset

Problem solving

Team collaboration

Education

Bachelor's degree

Tools

CRM software

Microsoft Office

Job description

Inside Sales Representative Charleston, MA, United States

Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™.

Sound like you? Join our top‑notch team of approximately 43,500 diverse and high‑performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:

As an Inside Sales Representative, you’ll be part of our Nelson Stud Welding commercial team as an on‑site employee. Responsible for selling and promoting company products to assigned accounts via outbound proactive telephone calls. Further responsibilities include assisting in the development of new and major accounts with outside sales personnel, and administration of the day‑to‑day functional operations of a regional warehouse under the direction of the Sales Manager.

Position is on‑site at our distribution center located at: 32 Spice Street, Charlestown, MA 02129-1306.

• Develop sales forecast for assigned territories.
• Develop and establish goals and standards of performance for assigned territories along with Field Sales Representative and Regional Sales Director.
• Achieve determined sales forecasts, objectives and goals in assigned territories.
• Execute requests for quotation from customers and prospects, according to the Sales Manager's guidelines.
• Distribute responsibilities include negotiating freight rates and tariffs, routing traffic, tracing shipments, obtaining proof of delivery, and the filing of freight claims.
• Develop call reports as required for specific accounts and/or products.
• Initiate follow‑up to screen leads derived from advertising and trade shows.
• Resolve any and all problems with assigned accounts and assist with the resolution of any/all problems with major accounts assigned to outside sales.
• Effectively communicate customer need dates to customer service and production control.
• Analyze, control and administer product pricing in line with the Sales Manager's recommendations.
• Processing customer returns and requests for credit.
• Communicate competitive activities to the Sales Manager.
• Communicate technical information between customers and Nelson Engineering Group.
• Attend trade associate meetings in conjunction with customer base, i.e. AWS, Steel Fabricators Association.
• Contact outside vendors for services, price, delivery, and the request of issuance of purchase orders for the same.
• Operate assigned territory within budget guidelines.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it.

• Bachelor's degree (BA); or one to two years related sales experience; or equivalent combination of education and experience.
• Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Excellent communication skills.
• Experience in construction, industrial and specialty markets is a plus.
• Results driven with emphasis on keeping customer and business commitments.
• Self‑motivated individual.
• Ability to multi‑task, prioritize, and manage time effectively.
• Proficiency in CRM software and Microsoft Office.

The Details:

You’ll receive a competitive salary and a great benefits plan including:

• Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement.

Discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

Compensation:

The Total Target Cash Compensation range for this position is $67,200.00 - $108,200.00. This is the lowest to highest total target cash compensation range we would pay for this role at the time of this posting. Total target cash compensation offered may vary depending on multiple factors including job level, geographic location, job‑related knowledge, skills, qualifications, experience and in compliance with local wage requirements.

This role is eligible for a sales incentive plan or commission. Therefore, the total target cash compensation range is inclusive of base salary and target variable cash compensation. The successful candidate may be eligible for annual merit increases.

Benefits & Perks:

• Medical, dental, life, vision, wellness program, disability, 401(k),Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well‑being.
• Discounts on Stanley Black & Decker tools and other partner programs.

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Diverse & Inclusive Culture:

We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose‑Driven Company:

You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement:

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic. If you require reasonable accommodation to complete an application or access our website, please contact us at [phone] or at [e-mail]. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal (eeoc.gov).