Incoming Mail & Records Operations Specialist

Blue Cross and Blue Shield of Minnesota; Eagan (MN); On-site; USD 34,000 - 48,000; Full time

Job summary

Blue Cross And Blue Shield Of Minnesota is seeking an Incoming Service Center Operations Specialist to handle mail, imaging, and records across the organization. You will ensure timely processing and secure handling of documents in a fast-paced environment.

This role requires attention to detail, the ability to work with scanning and workflow systems, and collaboration with internal teams to maintain accuracy and service standards.

Qualifications

• 1+ years of related work experience.
• High school diploma (or equivalent).
• Must be able to bend and lift up to 40 lbs, and perform repetitive motions in an office setting.

Responsibilities

• Receive, sort, process, and distribute incoming mail and packages (USPS, courier, interoffice).
• Manage internal mail operations and delivery routes and tracking.
• Prepare, scan, image, and route documents through document management/workflow systems.
• Validate, classify, index, and capture document data for accurate routing and record management.
• Monitor shared mailboxes and process electronic submissions per procedures.

Skills

1+ years experience

Mailroom operations

Education

High school diploma

Job description

Blue Cross And Blue Shield Of Minnesota is seeking an Incoming Service Center Operations Specialist to handle mail, imaging, and records across the organization. You will ensure timely processing and secure handling of documents in a fast-paced environment.

This role requires attention to detail, the ability to work with scanning and workflow systems, and collaboration with internal teams to maintain accuracy and service standards.