Insurance Claims Support Specialist

Blue Cross Blue Shield of Michigan; Minnesota; Hybrid; USD 39,000 - 66,000; Full time

Job summary

Blue Cross Blue Shield of Michigan in Minnesota is seeking an administrative support professional to assist the Claims and Operations Team. The role involves handling calls, check printing, deposits, note entry, and file preparation in a hybrid office setting.

You will verify claim statuses, process payments for medical bills related to accidents, and support lien letters and timelines, while maintaining accuracy and meeting internal deadlines.

Qualifications

• High school diploma or GED required and college coursework in English, Math, Business Admin or Admin Management or equivalent insurance coursework/experience.
• At least 2 years of administrative experience; continuous learning encouraged.
• Experience in insurance environment and knowledge of workers' compensation laws is desirable.
• Excellent written and oral communication, organization, and attention to detail are essential.

Responsibilities

• Supports the Claims and Operations teams with check printing, deposits, and mail management.
• Answers general claim inquiries and verifies claim status for providers.
• Collaborates with team to ensure timely handling of claims and supports account management.
• Computes proper payments for medical bills related to accidents, considering treatment and injuries.
• Provides admin support using word processing and spreadsheets (e.g., lien letters, timelines).
• Ensures payments are accurate and files closed to meet standards and avoid penalties.
• Adheres to Code of Conduct and completes other duties and special projects as needed.

Skills

Independent work

Communication

Customer service

Multitasking

Windows proficiency

Attention to detail

Data entry

Education

High school diploma or GED

College coursework in English, Mathematics, Business Admin or Admin Management

Certification or progress toward (preferred)

Tools

Microsoft Word

Excel

Job description

Blue Cross Blue Shield of Michigan in Minnesota is seeking an administrative support professional to assist the Claims and Operations Team. The role involves handling calls, check printing, deposits, note entry, and file preparation in a hybrid office setting.

You will verify claim statuses, process payments for medical bills related to accidents, and support lien letters and timelines, while maintaining accuracy and meeting internal deadlines.