Income Maintenance Caseworker - Remote Options

Commonwealth of Pennsylvania; Bloomsburg (Columbia County); On-site; USD 53,000 - 81,000; Full time

Benefits offered by this job

Free parking

Job summary

The Commonwealth of Pennsylvania's Department of Human Services seeks an Income Maintenance Caseworker at the Columbia Processing Center in Bloomsburg. After completing IMSTP training, you will handle casework, assist customers with benefit programs, and document case records.

You will answer calls, determine eligibility for financial and medical programs, and ensure policy compliance while meeting deadlines.

Qualifications

• Four years of experience in interviewing or work requiring the analysis and interpretation of data.
• A bachelor's degree; or
• Any equivalent combination of experience and training.

Responsibilities

• Customer Contact: Interview customers by phone to gather information needed for case actions.
• Eligibility Determination: Review and apply policy to decide eligibility for financial assistance, Medicaid, SNAP, LIHEAP, waivers, and other programs.
• Data Entry: Enter information into automated eligibility systems and complete required manual calculations.
• Case Documentation: Type clear case comments that explain customer circumstances and changes.
• Policy Compliance: Apply federal and state regulations accurately while meeting required deadlines.
• Information Review: Interpret policies and program rules to ensure correct processing of cases.

Skills

Interviewing

Education

Bachelor's degree

Job description

The Commonwealth of Pennsylvania's Department of Human Services seeks an Income Maintenance Caseworker at the Columbia Processing Center in Bloomsburg. After completing IMSTP training, you will handle casework, assist customers with benefit programs, and document case records.

You will answer calls, determine eligibility for financial and medical programs, and ensure policy compliance while meeting deadlines.