Income Maintenance Caseworker I-III | Eligibility

McDowell County; Marion (NC); On-site; USD 36,000 - 44,000; Full time

Job summary

McDowell County seeks a caseworker within the Economic Services Section to process applications, determine eligibility, and maintain case records for multiple programs including Food and Nutrition Services, TANF, and Medicaid.

The role requires interviewing clients, verifying income, and ensuring accurate case documentation. A transcript and computer proficiency test are required; bilingual English-Spanish is desirable. Salary will be determined by experience.

Qualifications

• Graduation from an accredited associate degree program in ITS Technology
• Graduation from an accredited associate degree program in Paralegal Technology
• Graduation from an accredited associate degree program in Business Administration
• Graduation from an accredited associate degree program in Secretarial Science
• Closely related curriculum acceptable in lieu of degree
• High school graduation with three years paraprofessional/public contact experience including negotiating, interviewing, information gathering and data analysis

Responsibilities

• Taking applications and determining eligibility for Food and Nutrition Services, TANF, Adult Medicaid and Family/Children’s Medicaid
• Interviewing the client and verifying income
• Maintaining and making changes to the case record
• Explaining program requirements and advising clients about options or referrals
• Conducting transcript review and completing required computer proficiency tests
• Bi-lingual ability (English-Spanish) is desirable
• Salary level to be determined based on experience

Skills

Interviewing

Negotiating

Data gathering

Data analysis

Communication

Education

Associate degree in ITS Technology

Associate degree in Paralegal Technology

Associate degree in Business Administration

Associate degree in Secretarial Science

Job description

McDowell County seeks a caseworker within the Economic Services Section to process applications, determine eligibility, and maintain case records for multiple programs including Food and Nutrition Services, TANF, and Medicaid.

The role requires interviewing clients, verifying income, and ensuring accurate case documentation. A transcript and computer proficiency test are required; bilingual English-Spanish is desirable. Salary will be determined by experience.