Income Maintenance Caseworker — Eligibility & Assistance

McDowell County; East Winston (NC); On-site; USD 36,000 - 44,000; Full time

Job summary

McDowell County seeks a caseworker for the Economic Services Section to take applications, determine eligibility and maintain case records for multiple programs including Food and Nutrition Services, TANF, and Medicaid.

Responsibilities include interviewing clients, verifying income, determining eligibility and maintaining records, with an emphasis on accurate data handling and client communication. Transcript and proficiency test required; bilingual ability desirable.

Qualifications

• Transcript is required.
• Computer proficiency test is required.
• Bi-Lingual ability (English-Spanish) desirable.
• Salary level to be determined based on experience.

Responsibilities

• Interview the client to collect information.
• Verify income and determine eligibility for programs.
• Maintain and update case records.
• Make changes to the case record as needed.

Skills

Excellent communication skills

Bi-Lingual Ability (English-Spanish)

Education

Associate degree in ITS Technology

Paralegal Technology

Business Administration

Secretarial Science

High school diploma with paraprofessional/clerical experience

Job description

McDowell County seeks a caseworker for the Economic Services Section to take applications, determine eligibility and maintain case records for multiple programs including Food and Nutrition Services, TANF, and Medicaid.

Responsibilities include interviewing clients, verifying income, determining eligibility and maintaining records, with an emphasis on accurate data handling and client communication. Transcript and proficiency test required; bilingual ability desirable.