Income Maintenance Caseworker: Eligibility & Client Impact

McDowell County, NC; North Carolina; On-site; USD 36,000 - 44,000; Full time

Job summary

McDowell County, North Carolina is seeking a caseworker in the Economic Services Section to handle applications, determine eligibility, and maintain case records for multiple programs including Food and Nutrition Services, TANF, and Medicaid.

The role requires interviewing clients, verifying income, and explaining program requirements. A transcript and computer proficiency test are required; bi-lingual English-Spanish is desirable. Salary level to be determined based on experience.

Qualifications

• Graduation from an accredited associate degree program in ITS Technology, Paralegal Technology, Business Administration or Secretarial Science.
• Or closely related curriculum with relevant paraprofessional/public contact experience.

Responsibilities

• Interviewing the client to determine eligibility.
• Verifying income for program eligibility.
• Determining eligibility for Food and Nutrition Services, TANF, and Medicaid programs.
• Maintaining the case record and updating changes as needed.
• Making changes to the case record based on eligibility determinations.

Skills

Interviewing

Verifying income

Determining eligibility

Maintaining records

Making changes to records

Education

ITS Technology

Paralegal Technology

Business Administration

Secretarial Science

Closely related curriculum

High school diploma + 3 years paraprofessional/public contact experience

Job description

McDowell County, North Carolina is seeking a caseworker in the Economic Services Section to handle applications, determine eligibility, and maintain case records for multiple programs including Food and Nutrition Services, TANF, and Medicaid.

The role requires interviewing clients, verifying income, and explaining program requirements. A transcript and computer proficiency test are required; bi-lingual English-Spanish is desirable. Salary level to be determined based on experience.