Income Maintenance Caseworker I, II or III

McDowell County; Marion (NC); On-site; USD 36,000 - 44,000; Full time

Job summary

McDowell County seeks a caseworker within the Economic Services Section to process applications, determine eligibility, and maintain case records for multiple programs including Food and Nutrition Services, TANF, and Medicaid.

The role requires interviewing clients, verifying income, and ensuring accurate case documentation. A transcript and computer proficiency test are required; bilingual English-Spanish is desirable. Salary will be determined by experience.

Qualifications

• Graduation from an accredited associate degree program in ITS Technology
• Graduation from an accredited associate degree program in Paralegal Technology
• Graduation from an accredited associate degree program in Business Administration
• Graduation from an accredited associate degree program in Secretarial Science
• Closely related curriculum acceptable in lieu of degree
• High school graduation with three years paraprofessional/public contact experience including negotiating, interviewing, information gathering and data analysis

Responsibilities

• Taking applications and determining eligibility for Food and Nutrition Services, TANF, Adult Medicaid and Family/Children’s Medicaid
• Interviewing the client and verifying income
• Maintaining and making changes to the case record
• Explaining program requirements and advising clients about options or referrals
• Conducting transcript review and completing required computer proficiency tests
• Bi-lingual ability (English-Spanish) is desirable
• Salary level to be determined based on experience

Skills

Interviewing

Negotiating

Data gathering

Data analysis

Communication

Education

Associate degree in ITS Technology

Associate degree in Paralegal Technology

Associate degree in Business Administration

Associate degree in Secretarial Science

Job description

Responsibilities

This caseworker is assigned to a unit within the Economic Services Section. This position is responsible taking applications, determining eligibility and maintaining case records for either of the following programs:

• Food and Nutrition Services
• Temporary Assistance to Needy Families
• Adult Medicaid
• Family and Children’s Medicaid
• Interviewing the client
• Verifying income
• Maintaining the case record
• Making changes to the case record

Compensation: Based on Qualifications

• IMC I: $36,180
• IMC II: $39,888
• IMC III: $43,980

Responsibilities

This caseworker is assigned to a unit within the Economic Services Section. This position is responsible taking applications, determining eligibility and maintaining case records for either of the following programs:

• Food and Nutrition Services
• Temporary Assistance to Needy Families
• Adult Medicaid
• Family and Children’s Medicaid
• Interviewing the client
• Verifying income
• Determining eligibility
• Maintaining the case record
• Making changes to the case record

The employee must determine how the changes impact the eligibility of the case. Employees must explain program requirements and options and advise or refer clients to another program services as appropriate. This worker must be a team player, and have excellent communication skills.

A transcript is required.

Computer proficiency test is required.

Bi-Lingual Ability (English-Spanish) Is Desirable.

Salary level to be determined based on experience

We Will Accept Applications With The Following Qualifications

• Graduation from an accredited associate degree program in:

• ITS Technology
• Paralegal Technology
• Business Administration
• Secretarial Science

Or

• Closely related curriculum
• Graduation from high school with three years of paraprofessional, clerical or other public contact experience which included:
• Negotiating
• Interviewing
• Explaining informationGathering and compiling data
• Analysis of data
• Performance of mathematical or legal tasks

McDowell County is an equal opportunity employer. It is the policy of the County to recruit, hire, train and promote individuals without regard to age, sex, race, color, religion, political affiliation or national origin. The County will interactively work with disabled applicants and employees to identify reasonable accommodations that will allow the individual to perform essential job functions.

McDowell County participates in E-Verify.

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave. We also offer up to 8 weeks of paid family leave to eligible employees.