Inbound Support Analyst – 3,000+ Training Courses

Direct Staffing Inc; Lawrenceville (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Access to numerous career opportunities

Career guides and resources

Access to online training courses

Group-rate insurance options

Job summary

A staffing agency is seeking candidates for a customer support role in Lawrenceville, GA. This position involves providing technical assistance to customers and helping them with inquiries about software products. The ideal candidates should have technical support skills, relevant customer service experience, and excellent communication abilities. Successful candidates will benefit from various career resources and training opportunities offered by the agency.

Qualifications

• Demonstrated ability to navigate software and provide technical support.
• Experience in customer service roles.
• Strong verbal and written communication skills.

Responsibilities

• Provide technical assistance to customers via phone, email, and chat.
• Identify customer needs and recommend suitable products or services.

Skills

Basic Computer navigational skills

Customer Support experience

Excellent communication skills

Job description

A staffing agency is seeking candidates for a customer support role in Lawrenceville, GA. This position involves providing technical assistance to customers and helping them with inquiries about software products. The ideal candidates should have technical support skills, relevant customer service experience, and excellent communication abilities. Successful candidates will benefit from various career resources and training opportunities offered by the agency.