Inbound Service Specialist | Paid Training & Benefits

Motor Works Auto; Waite Park (MN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

PTO 10 days/year

Immediate PTO accrual

401(k) with match after 6 months

Paid training

Full-time schedule

Casual work environment

Career growth opportunities

Job summary

First Ring BDC, an extension of Motor Works Auto, is hiring a Customer Service Representative to handle inbound calls, schedule service appointments, and provide repair updates. No automotive experience is required, and paid training is provided.

Great benefits and a predictable full-time schedule accompany this role. You’ll join a friendly team focused on helping customers with their vehicle service needs.

Qualifications

• Friendly and dependable personality.
• Comfortable talking on the phone and handling calls calmly.
• Organized and detail-oriented approach to scheduling.
• Willingness to learn and adapt to tools and processes.

Responsibilities

• Answer inbound calls.
• Schedule service appointments.
• Provide repair updates to customers.
• Answer basic questions from customers.
• Transfer calls when needed.

Skills

Friendly

Dependable

Phone communication

Organized

Detail-oriented

Multitasking

Patient and professional

Willing to learn

Tools

Computer literacy

Job description

First Ring BDC, an extension of Motor Works Auto, is hiring a Customer Service Representative to handle inbound calls, schedule service appointments, and provide repair updates. No automotive experience is required, and paid training is provided.

Great benefits and a predictable full-time schedule accompany this role. You’ll join a friendly team focused on helping customers with their vehicle service needs.