Call Center Representative

Motor Works Auto; Waite Park (MN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

PTO 10 days/year

Immediate PTO accrual

401(k) with match after 6 months

Paid training

Full-time schedule

Casual work environment

Career growth opportunities

Job summary

First Ring BDC, an extension of Motor Works Auto, is hiring a Customer Service Representative to handle inbound calls, schedule service appointments, and provide repair updates. No automotive experience is required, and paid training is provided.

Great benefits and a predictable full-time schedule accompany this role. You’ll join a friendly team focused on helping customers with their vehicle service needs.

Qualifications

• Friendly and dependable personality.
• Comfortable talking on the phone and handling calls calmly.
• Organized and detail-oriented approach to scheduling.
• Willingness to learn and adapt to tools and processes.

Responsibilities

• Answer inbound calls.
• Schedule service appointments.
• Provide repair updates to customers.
• Answer basic questions from customers.
• Transfer calls when needed.

Skills

Friendly

Dependable

Phone communication

Organized

Detail-oriented

Multitasking

Patient and professional

Willing to learn

Tools

Computer literacy

Job description

Customer Service Representative

Inbound Calls & Appointment Scheduling

First Ring BDC | Waite Park, MN
$18–$21/hour | Great Benefits | No Cold Calling | Paid Training

Our Benefits

• Medical, dental & vision — 100% company paid
• Up to 10 days of PTO per year
• PTO starts accruing immediately
• 401(k) with company match after 6 months
• Paid training
• Predictable full-time schedule
• Casual work environment
• Career growth opportunities

About the Job

First Ring BDC is an extension of Motor Works Auto Repair. We help customers by phone with their vehicle service needs. You'll answer inbound calls, schedule appointments, give repair updates and help customers get connected with the right person.

No automotive experience is needed. We will train you!

No cold calling. Customers are calling us because they need help.

What You'll Do

• Answer inbound calls
• Schedule service appointments
• Give customers repair updates
• Answer basic questions
• Transfer calls when needed
• Enter customer information accurately
• Provide great customer service

What We're Looking For

You should be:

• Friendly and dependable
• Comfortable talking on the phone
• Organized and detail-oriented
• Comfortable using a computer
• Able to multitask
• Patient and professional
• Willing to learn

Customer service experience is helpful, but not required.

Schedule

Full-time

Monday–Friday: 6:00 AM–8:00 PM

Saturday hours may be available for those interested.

Why First Ring BDC?

We're a growing company with a friendly team, supportive leadership, paid training and great benefits.

If you're looking for a job where you can learn, grow and build a career, we'd love to meet you.