Inbound Scheduling & Customer Care Specialist

Massey Services, Inc.; Dallas (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical & Dental

401(k) retirement plan

Paid vacations

Sick days

Holidays

Tuition reimbursement

Direct deposit

Short & long term disability

Job summary

Massey Services, based in Orlando, FL, is seeking an Inbound Customer Service Specialist to join our team at our Dallas area operation. You will handle inbound scheduling requests in a courteous, professional manner and contribute to a positive customer experience.

The role includes various benefits and a supportive team environment. Ideal candidates will have a High School Diploma or GED, strong problem-solving skills, and proficiency with Word and Excel.

Qualifications

• High School Diploma or GED required.
• Strong problem solving skills.
• Excellent computer skills (Word & Excel).
• Previous inbound calling experience a plus.
• Chat or Web experience a plus.

Responsibilities

• Taking inbound scheduling requests in a courteous and professional manner.

Skills

Strong problem solving skills

Inbound calling experience

Chat or Web experience

Excellent computer skills

Education

High School Diploma or GED

Tools

Word

Excel

Job description

Massey Services, based in Orlando, FL, is seeking an Inbound Customer Service Specialist to join our team at our Dallas area operation. You will handle inbound scheduling requests in a courteous, professional manner and contribute to a positive customer experience.

The role includes various benefits and a supportive team environment. Ideal candidates will have a High School Diploma or GED, strong problem-solving skills, and proficiency with Word and Excel.