Customer Care Specialist - Euless

masseyservices; Euless (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical & Dental

401(k) retirement plan

Paid vacations

Sick days

Holidays

Tuition reimbursement

Direct deposit

Short & long term disability

Job summary

Massey Services, based in Orlando, FL, is seeking an Inbound Customer Service Specialist to handle scheduling requests with courtesy and professionalism. Responsibilities include taking inbound scheduling requests, while leveraging strong problem solving and computer skills in Word and Excel.

The company offers a comprehensive benefits package including medical/dental, 401(k), paid time off, tuition reimbursement, direct deposit, and disability coverage.

Qualifications

• High School Diploma or GED.
• Strong problem solving skills.
• Excellent computer skills (Word & Excel).
• Previous inbound calling experience is a PLUS.
• Chat or Web experience is a PLUS.

Responsibilities

• Take inbound scheduling requests in a courteous and professional manner.

Skills

Problem solving

Computer skills

Inbound calling experience

Chat or web experience

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Based in Orlando, Florida, Massey Services is one of the nation's largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.

Inbound Customer Service Specialist

Massey Services currently has exciting opportunities for Inbound Customer Service Specialists!

Job responsibilities include:

• Taking inbound scheduling requests in a courteous and professional manner.

Complete benefits package including Medical & Dental, 401(k) retirement plan, paid vacations, sick days, & holidays, tuition reimbursement, direct deposit, short & long term disability and much more!

Requirements :

• High School Diploma or GED
• Strong problem solving skills
• Excellent computer skills (Word & Excel)
• Previous Inbound Calling experience is a PLUS.
• Chat or Web experience is a PLUS.

Background checks will be completed on all candidates considered for hire.

Massey Services is an Equal Opportunity and Drug Free Workplace.