Orlando Inbound Customer Care Specialist

masseyservices; Euless (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical & Dental

401(k) retirement plan

Paid vacations

Sick days

Holidays

Tuition reimbursement

Direct deposit

Short & long term disability

Job summary

Massey Services, based in Orlando, FL, is seeking an Inbound Customer Service Specialist to handle scheduling requests with courtesy and professionalism. Responsibilities include taking inbound scheduling requests, while leveraging strong problem solving and computer skills in Word and Excel.

The company offers a comprehensive benefits package including medical/dental, 401(k), paid time off, tuition reimbursement, direct deposit, and disability coverage.

Qualifications

• High School Diploma or GED.
• Strong problem solving skills.
• Excellent computer skills (Word & Excel).
• Previous inbound calling experience is a PLUS.
• Chat or Web experience is a PLUS.

Responsibilities

• Take inbound scheduling requests in a courteous and professional manner.

Skills

Problem solving

Computer skills

Inbound calling experience

Chat or web experience

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Massey Services, based in Orlando, FL, is seeking an Inbound Customer Service Specialist to handle scheduling requests with courtesy and professionalism. Responsibilities include taking inbound scheduling requests, while leveraging strong problem solving and computer skills in Word and Excel.

The company offers a comprehensive benefits package including medical/dental, 401(k), paid time off, tuition reimbursement, direct deposit, and disability coverage.