Inbound Sales Pro — Close & Activate in Milan

SumUp; Milan (MI); On-site; USD 43,000 - 68,000; Full time

Benefits offered by this job

Global Milan Office

Diversity & Inclusion

L&D Budget €2000

22 days leave

Pension contributions

Mental health support

Sabbatical after 3 years

Referral bonus

Job summary

SumUp is seeking an Inbound Sales Representative in Milan to turn warm leads into customers and ensure successful activation. You will own the customer journey from first contact to closing and onboarding, using a consultative approach to understand merchant needs and recommend SumUp solutions.

You’ll manage pipelines with Salesforce, prioritize opportunities, and work closely with Acquisition, Onboarding and Operations to create a smooth journey from lead to active customer.

Qualifications

• Experience in sales, account management or customer-facing roles.
• Fluent in Italian and English.
• Organised with ability to manage multiple customers.
• Comfortable using CRM systems and data-driven selling.
• Willing to work on-site in Milan.

Responsibilities

• Convert inbound leads into customers via phone and video.
• Own activation post-sale to drive adoption.
• Manage pipeline using Salesforce to prioritize opportunities.
• Build strong relationships with customers and internal teams.
• Share customer insights to improve sales motion.

Skills

Sales experience

CRM systems

Relationship building

Italian & English fluency

Pipeline management

Tools

Salesforce

Job description

SumUp is seeking an Inbound Sales Representative in Milan to turn warm leads into customers and ensure successful activation. You will own the customer journey from first contact to closing and onboarding, using a consultative approach to understand merchant needs and recommend SumUp solutions.

You’ll manage pipelines with Salesforce, prioritize opportunities, and work closely with Acquisition, Onboarding and Operations to create a smooth journey from lead to active customer.