Inbound Sales Development Representative

HTU; Bellevue, Northern (WA, KY); Hybrid; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k match

Paid parental leave

Flexible work hours

Job summary

HTU is seeking an SDR to respond to inbound sales inquiries from Bellevue, WA. You will qualify prospects, coordinate product demonstrations with Account Executives and Solution Engineers, and ensure precise CRM record-keeping.

The role requires collaboration with the sales team, occasional coverage for peers, and meeting quarterly demo quotas. Local office presence in Bellevue is expected, with a strong emphasis on accuracy and timely follow-up.

Qualifications

• Experience in customer service or sales support roles.
• Strong written and verbal communication skills.
• Ability to learn new software quickly and adapt to a fast-paced environment.
• Proven track record of maintaining accurate records and managing tasks.

Responsibilities

• Respond promptly to inbound sales inquiries via phone and chat.
• Qualify prospects and understand their needs.
• Schedule product demos and meetings with AEs and SEs.
• Maintain accurate CRM records of interactions and activities.
• Collaborate with sales team to ensure smooth handoffs for qualified leads.
• Occasionally cover for other inbound SDRs during peak times.
• Meet quarterly quota targets for qualified demos completed.

Skills

Customer service

Sales support

Verbal communication

Written communication

Organization

Time management

Tech-savvy

Team collaboration

Attention to detail

Flexibility

Education

Bachelor’s degree

Tools

Salesforce

Job description

Your Role

Here’s what you will be doing:

• Respond promptly and professionally to inbound sales inquiries via phone calls and chat.
• Engage with prospects to understand their needs and qualify them as potential customers.
• Schedule product demonstrations and meetings with Account Executives and Solution Engineers based on prospect interest and qualification.
• Maintain accurate records of interactions and sales activities using the CRM system (e.g., Salesforce).
• Collaborate effectively with the sales team to ensure smooth handoffs and transitions for qualified leads.
• Occasionally cover for other inbound SDRs during absences or peak times.
• Meet quarterly quota targets for qualified demos completed.
• This role requires working from the office in Bellevue.

About You

The company is looking for:

• Previous experience in a customer service or sales support role.
• Strong verbal and written communication skills.
• Excellent organizational and time management skills with the ability to prioritize tasks effectively.
• Tech-savvy with the ability to learn new software technologies quickly.
• Ability to work independently and as part of a team in a fast-paced, collaborative environment.
• Attention to detail and commitment to accuracy in maintaining records and managing customer interactions.
• Flexibility to adapt to changing priorities and business needs.
• Bachelor’s degree preferred or equivalent practical experience.
• Proven track record in customer service, sales support, or a related field.

Compensation & Benefits

• Competitive salary range of $45,000 to $50,000 USD plus bonus.
• Medical, dental, and vision coverage.
• 401k match program to support financial future.
• Paid parental leave.
• Flexible work hours.