Inbound Sales Development Program: AI-Driven Growth

UnitedHealthcare; Miami (FL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Sign-on bonus

Training onsite

Licensing support

Competitive benefits

Job summary

UnitedHealthcare in Miami, Florida is hiring a Sales Agent in the Sales Development Program for an inbound role with base pay plus sales bonuses. Training is fully onsite and includes licensing support upon offer.

You will consult customers on insurance needs, match coverages, and complete enrollments by phone. Training lasts 6–10 weeks with a strong benefits package and career development opportunities.

Qualifications

• Currently in final year of obtaining a Bachelor's degree (or obtained degree no longer than 24 months prior to position start date, from an accredited college/university). Bachelor's Degree must be obtained prior to start of employment
• Experience with Microsoft Office products (Word, Excel, PowerPoint, Outlook)

Responsibilities

• Mainly handling inbound calling, NO knocking on doors
• Answer incoming phone calls from prospective members and identify the type of assistance and information the customer needs with the goal to convert the caller to a qualified lead and ultimately sale
• Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
• Using knowledge of the product portfolio to accurately assess the distinct needs of different prospects, explain the differences between various products, and assist the prospect member in selecting a product that best meets their unique needs
• May make outbound calls to members to follow up on questions or to current members to review current or new products and services
• Assist the prospect in completion of the enrollment application over the phone with complete, accurate and required information, consistent with product requirements and enrollment guidelines
• Meet the goals established for the position in the areas of performance, attendance, and consumer experience
• Meet and maintain requirements for agent licensure, appointments, and annual product certification
• This is a full-time position with a start date of Friday, June 4th, 2027
• UnitedHealth Group is not able to offer relocation assistance for this position
• UnitedHealth Group is not able to offer visa sponsorship now or in the future for this position

Skills

Customer service

Sales awareness

Communication

Problem solving

Education

Bachelor's degree (in progress)

Tools

Microsoft Office

Job description

UnitedHealthcare in Miami, Florida is hiring a Sales Agent in the Sales Development Program for an inbound role with base pay plus sales bonuses. Training is fully onsite and includes licensing support upon offer.

You will consult customers on insurance needs, match coverages, and complete enrollments by phone. Training lasts 6–10 weeks with a strong benefits package and career development opportunities.