Inbound Sales & Customer Solutions Specialist — Up to $80K + Perks

Jobtome; McAdenville (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Job summary

Spectrum is seeking a Sales and Customer Solutions Representative in an in-office call center. You will manage inbound calls, resolve issues, and identify upsell opportunities while delivering high customer satisfaction.

Requires a high school diploma and 1+ year sales experience; bilingual Spanish/English is a plus, with a Monday–Friday schedule. Compensation starts at $18/hour with incentives that can boost annual earnings beyond $80,000 for top performers, plus free and discounted Spectrum

Qualifications

• High school diploma or equivalent is required.
• 1+ years of sales experience is required.
• Ability to read, write, speak and understand English.
• Bilingual in Spanish & English is a plus.

Responsibilities

• Handle inbound calls and resolve customer issues in real time.
• Identify opportunities to upsell or cross-sell products and services.
• Explain products clearly and maintain strong customer satisfaction.
• Process orders and lookups in the billing system for accounts.
• Maintain professionalism and deliver strong customer service at all times.

Skills

English reading/writing

Sales experience

Communication skills

Bilingual Spanish/English

Flexible schedule

Telecom knowledge

Computer skills

Education

High school diploma or equivalent

Job description

Spectrum is seeking a Sales and Customer Solutions Representative in an in-office call center. You will manage inbound calls, resolve issues, and identify upsell opportunities while delivering high customer satisfaction.

Requires a high school diploma and 1+ year sales experience; bilingual Spanish/English is a plus, with a Monday–Friday schedule. Compensation starts at $18/hour with incentives that can boost annual earnings beyond $80,000 for top performers, plus free and discounted Spectrum