Inbound Operations Lead - Flexible Hours & Growth

Target; Brentwood (MD); On-site; USD 30,000 - 51,000; Full time

Job summary

Target in Brentwood, MD, is seeking an Inbound Operations Team Leader to ensure an Easy, Inspiring and Friendly guest experience while leading a team of hourly associates. You will drive planning, training, and daily workload to meet store goals and maintain product availability.

The role emphasizes leadership, guest focus, and the ability to manage competing priorities in a fast-paced retail environment.

Qualifications

• Guest service fundamentals and experience building a guest-first culture on your team
• Retail business fundamentals, including department sales trends and inventory management
• Planning department workloads to support priorities and goals

Responsibilities

• Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensure all team members are trained and deliver on Target's guest experience commitments.
• Lead hourly team members, including interviewing, coaching, and retaining talent.
• Review area metrics and identify opportunities to improve outcomes and guest experience.
• Maintain product availability and assist in organizational and operational changes.

Skills

Guest service

Team leadership

Retail operations

Planning workload

Communication

Job description

Target in Brentwood, MD, is seeking an Inbound Operations Team Leader to ensure an Easy, Inspiring and Friendly guest experience while leading a team of hourly associates. You will drive planning, training, and daily workload to meet store goals and maintain product availability.

The role emphasizes leadership, guest focus, and the ability to manage competing priorities in a fast-paced retail environment.