Inbound Operations Lead — Flexible Schedule & Benefits

Target; Alhambra (CA); On-site; USD 34,000 - 58,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Job summary

Target is hiring an Inbound Operations Lead in California. You will lead an hourly team, ensure guest-first service, and drive efficient operations on the GM inbound team. You will train, coach, and evaluate staff while maintaining high standards for accuracy and safety.

This role requires flexibility for variable shifts, including nights and weekends, with a focus on delivering a consistent guest experience and meeting store goals.

Qualifications

• High school degree or equivalent.
• Age 18 or older.
• Previous retail experience preferred, but not required.
• Lead and hold others accountable.
• Learn and adapt to current technology needs.

Responsibilities

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
• Understanding sales goals and plans, and executing daily/weekly workload to deliver department and store sales goals and guest engagement.
• Leading and sharing expertise in operations, freshness, accuracy and efficiency.

Skills

Guest service

Retail fundamentals

Workload planning

Team leadership

Interviewing & coaching

Education

High school diploma

Job description

Target is hiring an Inbound Operations Lead in California. You will lead an hourly team, ensure guest-first service, and drive efficient operations on the GM inbound team. You will train, coach, and evaluate staff while maintaining high standards for accuracy and safety.

This role requires flexibility for variable shifts, including nights and weekends, with a focus on delivering a consistent guest experience and meeting store goals.