Inbound Operations Lead - Guest Experience

Roundel; Washington (District of Columbia); On-site; USD 35,817 - 60,889; Full time

Job summary

Target is seeking an Inbound Operations Team Leader in Washington, DC to oversee unloading, preparation of merchandise, and backroom to floor stock flow. You will lead a team of hourly teammates, train staff, and ensure guest-friendly service while maintaining safety and efficiency.

Responsibilities include scheduling, performance coaching, and coordinating with leadership to meet daily and weekly goals. Strong communication and adaptability are essential in this fast-paced retail environment.

Qualifications

• High school degree or equivalent required or with equivalent experience.
• Age 18 or older.
• Previous retail experience preferred, but not required.
• Lead and hold others accountable.
• Learn and adapt to current technology needs.
• Work independently and as part of a team.
• Manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment.

Responsibilities

• Lead a team of hourly members to deliver guest-focused service and efficient store operations.
• Schedule and assign daily tasks to ensure workload aligns with priorities.
• Monitor guest experience metrics and drive improvements.
• Support merchandise protection and safety standards across the store.

Skills

Customer service

Team leadership

Effective communication

Education

High school degree or equivalent

Job description

Target is seeking an Inbound Operations Team Leader in Washington, DC to oversee unloading, preparation of merchandise, and backroom to floor stock flow. You will lead a team of hourly teammates, train staff, and ensure guest-friendly service while maintaining safety and efficiency.

Responsibilities include scheduling, performance coaching, and coordinating with leadership to meet daily and weekly goals. Strong communication and adaptability are essential in this fast-paced retail environment.