Inbound Operations Lead

Riverstone-Logistics; Covington (LA); On-site; USD 52,000 - 75,000; Full time

Job summary

Riverstone Logistics is currently seeking an Operations Supervisor in Covington, LA to oversee inbound operations and support CDT/RTD in resolving delivery issues. The role emphasizes coaching the team, safety, and efficiency across the hub and warehouse.

You will monitor loadout, coordinate with motor carriers, schedule orders, and handle client escalations. The ideal candidate has 2–3 years of supervisory experience in final mile logistics and strong communication skills.

Qualifications

• High School Diploma or GED required.
• Strong leadership and operations supervisory skills.
• Excellent verbal and written communications.
• 2–3 years of operations or final mile delivery experience preferred.

Responsibilities

• Oversee day-to-day delivery operations and monitor morning loadout.
• Evaluate motor carrier needs and maintain client service standards.
• Supervise route monitoring using client-specific software.
• Process and monitor returns through the client portal.
• Move inventory safely with material handling equipment.
• Serve as main contact for client escalations.
• Schedule orders and notify customers of next-day delivery windows.
• Perform other duties as assigned.

Skills

People management

Operations supervision

Customer service

Communication

Adaptability

Education

High School Diploma or GED

Job description

Riverstone Logistics is currently seeking an Operations Supervisor in Covington, LA to oversee inbound operations and support CDT/RTD in resolving delivery issues. The role emphasizes coaching the team, safety, and efficiency across the hub and warehouse.

You will monitor loadout, coordinate with motor carriers, schedule orders, and handle client escalations. The ideal candidate has 2–3 years of supervisory experience in final mile logistics and strong communication skills.