Inbound Logistics Specialist: Shipments, Tracking & Billing

Insight Global; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Insight Global is seeking an Inbound Specialist to manage the destination side of ground shipments from origin departure through verified delivery and closeout. You will monitor in-transit shipments, coordinate with carriers, and ensure all milestones and PODs are accurately captured and uploaded.

The role emphasizes attention to detail, strong communication, and multitasking across high-volume shipments. Experience with TMS, freight billing, and security-sensitive freight is highly valued in a

Qualifications

• 1+ years of experience in transportation operations, logistics coordination, delivery coordination, dispatch, 3PL operations, or a similar freight-focused role.
• Hands-on experience working within a Transportation Management System (TMS) to track shipments, update milestones, maintain documentation, and support shipment closeout.
• Working knowledge of domestic ground transportation, including FTL, LTL, and/or intermodal freight, with an understanding of delivery appointments, shipment tracking, PODs, ETAs, and transportation exceptions.
• Strong attention to detail with experience reviewing shipment documentation and reconciling information, including validating signed PODs, piece counts, shipment details, cost/revenue, and discrepancies prior to billing.
• Strong communication and multitasking skills, with the ability to coordinate with carriers, drivers, receiving locations, and internal teams while managing a high volume of active shipments.
• Experience with freight billing, financial reconciliation, high-value/security-sensitive freight, or chain-of-custody requirements.

Responsibilities

• Manage the destination side of ground shipments from origin departure through delivery and file closeout.
• Monitor shipments in transit, update ETAs, coordinate with carriers and receiving warehouses.
• Audit PODs, reconcile costs/revenue, and ensure documentation is uploaded before billing.
• Resolve discrepancies between shipment records and actual delivery and release files to billing.

Skills

Transportation operations

Logistics coordination

Delivery coordination

Dispatch

3PL operations

Freight billing

Tools

e2open TMF

Descartes Aljex

MacroPoint

Tive

Open Dock

Job description

Insight Global is seeking an Inbound Specialist to manage the destination side of ground shipments from origin departure through verified delivery and closeout. You will monitor in-transit shipments, coordinate with carriers, and ensure all milestones and PODs are accurately captured and uploaded.

The role emphasizes attention to detail, strong communication, and multitasking across high-volume shipments. Experience with TMS, freight billing, and security-sensitive freight is highly valued in a