Inbound Customer Care Specialist - Scheduling & Support

Massey Services, Inc.; Dallas (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical & Dental

401(k) retirement plan

Paid vacations

Sick days

Holidays

Tuition reimbursement

Direct deposit

Short & long term disability

Job summary

Massey Services, Inc. in the United States is seeking an Inbound Customer Service Specialist to handle scheduling requests with courtesy and professionalism. The role emphasizes strong problem solving, solid computer skills, and experience with Word and Excel.

Benefits include medical and dental coverage, a 401(k) retirement plan, paid time off, tuition reimbursement, direct deposit, and short- and long-term disability, among other perks. Background checks are part of the hiring process.

Qualifications

• High school diploma or GED is required.
• Strong problem solving skills.
• Excellent Word and Excel skills.
• Inbound calling experience is a plus.
• Chat or Web experience is a plus.
• Background checks will be completed for all candidates.

Responsibilities

• Taking inbound scheduling requests in a courteous and professional manner.

Skills

Problem solving

Computer skills

Inbound calling experience

Chat or web experience

Education

High School Diploma or GED

Tools

Word

Excel

Job description

Massey Services, Inc. in the United States is seeking an Inbound Customer Service Specialist to handle scheduling requests with courtesy and professionalism. The role emphasizes strong problem solving, solid computer skills, and experience with Word and Excel.

Benefits include medical and dental coverage, a 401(k) retirement plan, paid time off, tuition reimbursement, direct deposit, and short- and long-term disability, among other perks. Background checks are part of the hiring process.