Customer Service Specialist – Growth, Great Benefits

Massey Services, Inc.; United States; Presencial; USD 22.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical & Dental

401(k)

Paid vacations

Sick days

Holidays

Tuition reimbursement

Direct deposit

Short & long term disability

Descripción de la vacante

Massey Services, Inc. is seeking a qualified customer service representative based in the United States. The role involves handling incoming calls, resolving inquiries, scheduling services, and supporting accounts payable and payroll tasks as needed.

We offer a complete benefits package including medical/dental, 401(k), paid vacations, holidays, tuition reimbursement, direct deposit, and disability coverage. Compensation ranges from $16.00 to $18.00 per hour.

Formación

• High School Diploma or GED required.
• Prior customer service phone experience.
• Strong problem solving skills.
• Excellent computer, typing, and 10-key skills.
• Time management skills and sense of urgency.
• Background checks will be completed for hire.

Responsabilidades

• Answer incoming customer calls in a courteous and professional manner; resolve inquiries, billing questions, scheduling service, and welcome prospective customers.
• Conduct high-volume outbound calls to confirm appointments and collect overdue payments.
• May handle daily reporting; update customer accounts; accounts payable; HR paperwork; payroll processing as needed.

Conocimientos

Customer service

Typing

10-key

Time management

Problem solving

Computer skills

Educación

High School Diploma or GED

Descripción del empleo

Massey Services, Inc. is seeking a qualified customer service representative based in the United States. The role involves handling incoming calls, resolving inquiries, scheduling services, and supporting accounts payable and payroll tasks as needed.

We offer a complete benefits package including medical/dental, 401(k), paid vacations, holidays, tuition reimbursement, direct deposit, and disability coverage. Compensation ranges from $16.00 to $18.00 per hour.