Customer Care Specialist - Dallas

Massey Services, Inc.; Dallas (TX); Vor Ort; USD 28.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical & Dental

401(k) retirement plan

Paid vacations

Sick days

Holidays

Tuition reimbursement

Direct deposit

Short & long term disability

Zusammenfassung

Massey Services, Inc. in the United States is seeking an Inbound Customer Service Specialist to handle scheduling requests with courtesy and professionalism. The role emphasizes strong problem solving, solid computer skills, and experience with Word and Excel.

Benefits include medical and dental coverage, a 401(k) retirement plan, paid time off, tuition reimbursement, direct deposit, and short- and long-term disability, among other perks. Background checks are part of the hiring process.

Qualifikationen

• High school diploma or GED is required.
• Strong problem solving skills.
• Excellent Word and Excel skills.
• Inbound calling experience is a plus.
• Chat or Web experience is a plus.
• Background checks will be completed for all candidates.

Aufgaben

• Taking inbound scheduling requests in a courteous and professional manner.

Kenntnisse

Problem solving

Computer skills

Inbound calling experience

Chat or web experience

Ausbildung

High School Diploma or GED

Tools

Word

Excel

Jobbeschreibung

Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.

Inbound Customer Service Specialist

Massey Services currently has exciting opportunities for Inbound Customer Service Specialists!

Job responsibilities include:

• Taking inbound scheduling requests in a courteous and professional manner.

Complete benefits package including Medical & Dental, 401(k) retirement plan, paid vacations, sick days, & holidays, tuition reimbursement, direct deposit, short & long term disability and much more!

Requirements :

• High School Diploma or GED
• Strong problem solving skills
• Excellent computer skills (Word & Excel)
• Previous Inbound Calling experience is a PLUS.
• Chat or Web experience is a PLUS.

Background checks will be completed on all candidates considered for hire.

Massey Services is an Equal Opportunity and Drug Free Workplace.