Inbound Collections Specialist — Payments & Credit Release

Linde Gas & Equipment; Ankeny (IA); On-site; USD 25,582 - 37,525; Full time

Job summary

Linde Gas & Equipment in Ankeny, IA, is hiring for the role of Collector – Inbound. The successful candidate will manage inbound phone calls from customers and process payments while resolving customer disputes. Preferred qualifications include over two years of experience in Credit & Collections and strong communication skills.

The position offers a pay range of $18.57 to $27.24 per hour, depending on experience and qualifications.

Qualifications

• More than two (2+) years of Credit & Collections experience.
• Experience handling inbound calls in a fast-paced environment.

Responsibilities

• Answer inbound phone calls from internal and external customers.
• Process payments and make credit release decisions.
• Refer customer disputes to field personnel for resolution.
• Create payment arrangements on delinquent accounts.
• Perform outbound collections calls.

Skills

Customer service skills

Effective verbal communication

Teamwork

Computer experience in Word and Excel

Handling inbound calls

Education

High School diploma / GED

Job description

Linde Gas & Equipment in Ankeny, IA, is hiring for the role of Collector – Inbound. The successful candidate will manage inbound phone calls from customers and process payments while resolving customer disputes. Preferred qualifications include over two years of experience in Credit & Collections and strong communication skills.

The position offers a pay range of $18.57 to $27.24 per hour, depending on experience and qualifications.