Collections Analyst: Credit & Payments Specialist

Liquid-Env-Solutions-of-Texa; Irving (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Liquid Environmental Solutions is seeking a Collections Analyst in Irving, TX to manage customer accounts, assess credit risk, and drive timely payments. The role involves cross-functional collaboration with Sales, AR, and Customer Solutions, plus detailed account research across multiple systems.

You will handle outbound collection calls, process payments, and maintain payment plans while ensuring accurate remittance and documentation.

Qualifications

• 1 year minimum Contract Review experience.
• 3+ years of Customer Service experience.
• 2+ years in Collections.
• Knowledge/history of Great Plains and F&O.
• 2 years minimum Excel experience; Pivot Tables.

Responsibilities

• Analyze and monitor customer accounts to assess credit risk and determine when credit holds are required.
• Place and manage credit holds at the service-location level; cancel scheduled services as needed.
• Prepare delinquent accounts for placement with outside collection agencies and manage ongoing communication and documentation.

Skills

Excel

Pivot Tables

Account Research

Cross-functional Collaboration

Communication

Customer Service

Relationship Management

Multitasking

Documentation

Tools

Great Plains

F&O

Job description

Liquid Environmental Solutions is seeking a Collections Analyst in Irving, TX to manage customer accounts, assess credit risk, and drive timely payments. The role involves cross-functional collaboration with Sales, AR, and Customer Solutions, plus detailed account research across multiple systems.

You will handle outbound collection calls, process payments, and maintain payment plans while ensuring accurate remittance and documentation.