Inbound Child Support Call Center Specialist

Conduent, Inc.; Milwaukee (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Benefits from day one

Paid time off

Career growth

Paid training

Inclusive environment

Job summary

Conduent, Inc. in Milwaukee, WI is hiring for a full-time Child Support Call Center Representative. You will answer inbound calls regarding child support receipts and disbursements, use multiple systems, and document each call in a fast-paced environment.

Shift is 8am–4:30pm, Monday to Friday. Requires a high school diploma or GED and strong communication. Benefits include medical, dental, vision, paid time off, training, and opportunities for career growth.

Qualifications

• High school diploma or GED required.
• Strong communication and customer service skills.
• Ability to work in a fast-paced call center environment.
• Basic computer skills and ability to navigate multiple systems.

Responsibilities

• Provide professional customer service support via inbound calls.
• Handle high-volume call center interactions efficiently and accurately.
• Resolve customer inquiries, issues, and complaints in a timely manner.
• Maintain accurate records through data entry and system updates.
• Follow company processes, compliance standards, and quality guidelines.
• Meet productivity, attendance, and performance metrics.
• Collaborate with team members to improve customer satisfaction.

Skills

Customer service

Communication

Fast-paced environment

Education

High school diploma or GED

Job description

Conduent, Inc. in Milwaukee, WI is hiring for a full-time Child Support Call Center Representative. You will answer inbound calls regarding child support receipts and disbursements, use multiple systems, and document each call in a fast-paced environment.

Shift is 8am–4:30pm, Monday to Friday. Requires a high school diploma or GED and strong communication. Benefits include medical, dental, vision, paid time off, training, and opportunities for career growth.