Healthcare Call Center Specialist — 1st Shift

Children's Wisconsin; Milwaukee (WI); Presencial; USD 19.000 - 25.000; Tempo parcial

Resumo da vaga

Children's Wisconsin is hiring a Call Center Operator for first shift on a part-time, casual basis in Milwaukee, WI. The role supports intake and emergency communications, ensuring clear, compassionate contact with patients and families 24/7 as needed.

The successful candidate will handle dispatch and paging, update schedules and logs, and communicate policies to callers while maintaining a professional demeanor in high-pressure situations.

Qualificações

• 1+ years of customer service in a fast-paced environment.
• Clear, professional phone presence and strong interpersonal skills.
• Ability to communicate with diverse levels of staff and callers.

Responsabilidades

• Answer and direct calls, paging, and alarm systems.
• Coordinate communication among on-call personnel and caregivers.
• Maintain on-call schedules, directories, and incident logs.

Conhecimentos

Customer service

Phone etiquette

Communication

Formação

High School diploma or GED

Descrição da vaga

Children's Wisconsin is hiring a Call Center Operator for first shift on a part-time, casual basis in Milwaukee, WI. The role supports intake and emergency communications, ensuring clear, compassionate contact with patients and families 24/7 as needed.

The successful candidate will handle dispatch and paging, update schedules and logs, and communicate policies to callers while maintaining a professional demeanor in high-pressure situations.