Remote-Ready Customer Advocate | Healthcare Support

Luminare Health Benefits Inc.; Houston (TX); Hybrid; USD 25,000 - 39,000; Full time

Job summary

Health Care Service Corporation (HCSC) seeks a customer service professional to work in a call center, assisting members and physicians by responding to inquiries with prompt, accurate and objective information. The role involves researching and spending about 85% of time on the phone.

Training is 6 weeks on-site in Houston, TX, after which the position will be full-time work from home. Starting pay is $18.50 per hour, non-negotiable, with comprehensive benefits and equal opportunity employment.

Qualifications

• High school diploma OR GED.
• 6 months customer service experience OR 6 months office experience.
• Data entry and/or typing experience.
• Interpersonal, verbal and written communication skills.
• Analytical and organizational skills with independent decision making.
• Ability to spend about 90% on the phone and sit for long periods.

Skills

Customer service

Phone support

Communication

Data entry

Typing

Analytical

Organization

Education

High school diploma or GED

Job description

Health Care Service Corporation (HCSC) seeks a customer service professional to work in a call center, assisting members and physicians by responding to inquiries with prompt, accurate and objective information. The role involves researching and spending about 85% of time on the phone.

Training is 6 weeks on-site in Houston, TX, after which the position will be full-time work from home. Starting pay is $18.50 per hour, non-negotiable, with comprehensive benefits and equal opportunity employment.