Inbound Call & Appointment Specialist (Temp-to-Hire)

Atrium; Round Rock (TX); Presencial; USD 22 730 - 32 373; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Atrium Care Package (healthcare, discounts, paid time off)

Resumo da oferta

Atrium is seeking a Customer Service Representative in Round Rock, Texas, to provide outstanding service in a busy automotive call center. The role involves handling inbound calls, scheduling appointments, and ensuring customer satisfaction.

The ideal candidate will possess at least one year of customer-facing experience, a professional demeanor, and a detail-oriented approach. This temp-to-hire position offers a competitive hourly rate of $20 and benefits available through the Atrium Care Package.

Qualificações

• 1+ year of experience in a customer-facing role.
• Ability to multitask and stay organized in a fast-paced, high-volume environment.
• Bilingual in Spanish is preferred.

Responsabilidades

• Provide service to internal and external guests.
• Answer inbound calls promptly and professionally.
• Schedule, confirm, and manage service appointments.
• Document call details and outcomes accurately.

Conhecimentos

Customer service skills

Multitasking

Professional phone etiquette

Detail-oriented

Problem-solving abilities

Formação académica

High school diploma

Descrição da oferta de emprego

Atrium is seeking a Customer Service Representative in Round Rock, Texas, to provide outstanding service in a busy automotive call center. The role involves handling inbound calls, scheduling appointments, and ensuring customer satisfaction.

The ideal candidate will possess at least one year of customer-facing experience, a professional demeanor, and a detail-oriented approach. This temp-to-hire position offers a competitive hourly rate of $20 and benefits available through the Atrium Care Package.