Automotive Customer Support Specialist – Weekly Pay

Atrium Staffing LLC; Warwick (RI); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Atrium Care Package

Job summary

Atrium Staffing LLC is seeking a Customer Service Representative for a client in the automotive industry. You will answer inbound calls, troubleshoot concerns, and escalate as needed. The role requires a 40-hour week with Saturday shifts.

Requirements include at least 1 year of customer service experience, ability to de-escalate upset customers, and a high school diploma. Bilingual Spanish is a plus. Atrium Care Package benefits and weekly pay are offered.

Qualifications

• 1 year of customer service experience required.
• Experience in fast-paced environments (retail/food service) preferred.
• Ability to de-escalate upset customers and maintain satisfaction.

Responsibilities

• Handle inbound calls from customers about their vehicles.
• Transfer calls to appropriate parties, schedule appointments, and follow up.
• Assist walk-in customers as needed.
• Update the CRM with accurate customer information.

Skills

Customer service

De-escalation

Communication

Education

High school diploma

Tools

CRM software

Job description

Atrium Staffing LLC is seeking a Customer Service Representative for a client in the automotive industry. You will answer inbound calls, troubleshoot concerns, and escalate as needed. The role requires a 40-hour week with Saturday shifts.

Requirements include at least 1 year of customer service experience, ability to de-escalate upset customers, and a high school diploma. Bilingual Spanish is a plus. Atrium Care Package benefits and weekly pay are offered.