In-Store Tech Support & Repairs Associate

Best Buy; West Lebanon (NH); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Physical and mental well-being support

Job summary

Best Buy’s Geek Squad Agent role at the West Lebanon, NH store is the first point of contact for customers seeking technology support and solutions. We provide training and resources to assess needs, perform basic services, and collaborate with other agents on more complex repairs.

If family and friends come to you with tech questions, this could be the perfect role. The position offers flexible scheduling and opportunities to learn and grow in a fast-paced tech environment.

Qualifications

• 3 months of experience working in retail or customer service.
• Passion for technology or interest in tech support.
• Ability to adapt and learn in a fast-paced environment.

Responsibilities

• Provide positive, timely service during check-in and checkout.
• Understand tech issues by asking questions and providing time estimates.
• Help customers set up new devices and advise on repair vs replace.
• Monitor service queues and provide status updates.
• Maintain knowledge through training courses.
• Communicate and partner with fellow agents.

Skills

Retail experience

Customer service

Flexible schedule

Tech enthusiasm

Job description

Best Buy’s Geek Squad Agent role at the West Lebanon, NH store is the first point of contact for customers seeking technology support and solutions. We provide training and resources to assess needs, perform basic services, and collaborate with other agents on more complex repairs.

If family and friends come to you with tech questions, this could be the perfect role. The position offers flexible scheduling and opportunities to learn and grow in a fast-paced tech environment.