In-Store Tech Support Pro – Devices & Setup

MaziCTools; Los Angeles (CA); Hybrid; USD 22,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Generous employee discount

Financial savings and retirement

Well-being programs

Job summary

Best Buy in Los Angeles is seeking a Part-Time Geek Squad Agent to assist customers with technology needs and solutions. You’ll diagnose issues, document details, and coordinate with teammates to deliver quick, friendly service in-store.

The role emphasizes handling check-in/out, device setup/repair, and clear communication while maintaining a positive customer experience. Training and support are provided, with a flexible schedule including nights and weekends.

Qualifications

• Experience using and learning about consumer electronics.
• Ability to work successfully as part of a team.
• Ability to prioritize and multi-task in a fast-paced environment.
• Ability to work a flexible schedule, including holidays, nights and weekends.

Responsibilities

• Provide positive, timely service to customers during check-in and checkout.
• Understand technology issues by asking questions, listening, taking notes and providing accurate time estimates for next steps.
• Help set up and repair technology devices for customers.
• Monitor service queues and provide accurate status updates to customers.
• Clearly communicate and partner with fellow agents.

Skills

Consumer electronics knowledge

Team collaboration

Multi-tasking in fast-paced env

Flexible schedule (holidays nights &/+

Job description

Best Buy in Los Angeles is seeking a Part-Time Geek Squad Agent to assist customers with technology needs and solutions. You’ll diagnose issues, document details, and coordinate with teammates to deliver quick, friendly service in-store.

The role emphasizes handling check-in/out, device setup/repair, and clear communication while maintaining a positive customer experience. Training and support are provided, with a flexible schedule including nights and weekends.