In-Store Tech & Services Sales Expert

Comcast Advertising; Venice, Northern (FL, KY); Hybrid; USD 42,981,000 - 67,852,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Comcast XFINITY courtesy services in X

Discount tickets to Universal Resorts

Paid Parental leave

Tuition reimbursement up to $8,000 (FT

Paid Time Off

401K Savings Plan – up to 6% match

Job summary

Comcast Xfinity is seeking an energetic retail associate to engage customers, demonstrate product features, and provide outstanding service in-store. You will help customers with statements, payments, and service upgrades while representing the Comcast/Xfinity brand with enthusiasm.

The role requires a high school diploma or GED, flexible hours including evenings and weekends, and reliable attendance. Join a dynamic team focused on customer satisfaction and growth in a fast-paced retail

Qualifications

• High School Diploma or GED required.
• Flexible work schedule to meet retail needs, including nights, weekends, and holidays.
• Regular, consistent, and punctual attendance.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay bills in store.
• Answering questions on current or new services, updating account data, upgrading levels of service, and processing service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Maintaining expert-level knowledge of technology and Comcast products/services.
• Contributing to a fun and competitive store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Xfinity is seeking an energetic retail associate to engage customers, demonstrate product features, and provide outstanding service in-store. You will help customers with statements, payments, and service upgrades while representing the Comcast/Xfinity brand with enthusiasm.

The role requires a high school diploma or GED, flexible hours including evenings and weekends, and reliable attendance. Join a dynamic team focused on customer satisfaction and growth in a fast-paced retail