In-Store Tech & Customer Experience Consultant

Comcast; Centennial (CO); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Day-One benefits

Tuition reimbursement up to $8,000 (FT

401K Savings Plan

Job summary

Comcast in-store sales role seeking energetic individuals to engage customers, demonstrate products, and promote Comcast/Xfinity with a strong focus on service and targets. The position emphasizes teamwork, product knowledge, and a customer-first approach.

Candidates should be able to work flexible hours, lift items, and move around the store while delivering exceptional experiences. Competitive pay includes base salary with commissions and comprehensive benefits.

Qualifications

• High School Diploma or equivalent.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to ourcustomers’everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer-Focus

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Resilience

Critical Thinking

Problem Solving

Communication

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast in-store sales role seeking energetic individuals to engage customers, demonstrate products, and promote Comcast/Xfinity with a strong focus on service and targets. The position emphasizes teamwork, product knowledge, and a customer-first approach.

Candidates should be able to work flexible hours, lift items, and move around the store while delivering exceptional experiences. Competitive pay includes base salary with commissions and comprehensive benefits.