Tech-Savvy Retail Sales Pro - Customer Experience Champion

Comcast Technology Solutions; Venice, Northern (FL, KY); Hybrid; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Tuition reimbursement

Paid Time Off

401K with match

Discount tickets

Parental leave

Job summary

Comcast Xfinity retail team is seeking motivated individuals to engage customers, demonstrate product features, and provide outstanding service in-store. You will help customers interpret statements, pay bills, and answer questions about services while promoting Comcast/Xfinity offerings.

Role emphasizes brand ambassadorship, excellent product knowledge, and a team‑oriented, energetic environment. Flexible retail hours include evenings, weekends and holidays. High school diploma required.

Qualifications

• High School Diploma or equivalent
• Flexible schedule including evenings, weekends, and holidays as needed
• Regular, consistent, and punctual attendance
• Ability to lift 25-pound boxes and move around the store

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow‑up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert‑level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Xfinity retail team is seeking motivated individuals to engage customers, demonstrate product features, and provide outstanding service in-store. You will help customers interpret statements, pay bills, and answer questions about services while promoting Comcast/Xfinity offerings.

Role emphasizes brand ambassadorship, excellent product knowledge, and a team‑oriented, energetic environment. Flexible retail hours include evenings, weekends and holidays. High school diploma required.