In-Store Tech Repair Specialist — Diagnostics & Fixes

Best Buy; Conway (AR); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Financial savings resources

Support for well-being

Job summary

Best Buy is seeking a Geek Squad Advanced Repair Technician to provide technology support and repair for customers' computers and devices. The technician will diagnose issues, make repairs, and respond to customer inquiries both in-person and over the phone.

Ideal candidates will have at least 6 months of experience in repair technologies and a passion for consumer electronics. The position also offers competitive pay, employee discounts, and various benefits supporting well-being.

Qualifications

• 6 months of experience diagnosing, troubleshooting, or repairing technology products.
• Experience actively using and learning about consumer electronics.
• Ability to work a flexible schedule including holidays, nights, and weekends.

Responsibilities

• Perform diagnostic discoveries, make recommendations, repair devices and help customers.
• Establish and maintain consistent rhythms for timely follow-up.
• Partner with team members to maintain accurate documentation of customer requests.
• Ensure all repair tasks are completed in a timely manner.
• Maintain knowledge and skills through training courses.

Skills

Diagnostic and troubleshooting

Repair technology products

Flexible schedule

Prioritizing and multi-tasking

Job description

Best Buy is seeking a Geek Squad Advanced Repair Technician to provide technology support and repair for customers' computers and devices. The technician will diagnose issues, make repairs, and respond to customer inquiries both in-person and over the phone.

Ideal candidates will have at least 6 months of experience in repair technologies and a passion for consumer electronics. The position also offers competitive pay, employee discounts, and various benefits supporting well-being.