In-Store Tech Repair & Diagnostics Pro

Best Buy; Town of Florida (NY); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Competitive pay

Employee discount

Financial savings resources

Well-being support

Job summary

Join Best Buy as a Geek Squad Advanced Repair Technician (Agent) to provide technology support and repairs at our local store. Your role will involve diagnosing and repairing various devices, ensuring excellent customer experiences by effectively communicating and addressing their needs.

You will collaborate with team members to document repairs and maintain knowledge through ongoing training. The position requires a flexible schedule and strong multitasking skills, with a commitment to helping

Qualifications

• 6 months of experience diagnosing, troubleshooting or repairing technology products.
• Experience actively using and learning about consumer electronics.
• Ability to work a flexible schedule including holidays, nights and weekends.

Responsibilities

• Perform diagnostic discoveries and repair devices.
• Ensure timely follow-up and that expectations are met.
• Maintain accurate documentation of customer requests and repairs.
• Complete repair tasks in a timely manner.
• Maintain knowledge and certifications through training.

Skills

Diagnostic skills

Customer service

Troubleshooting

Flexibility

Multi-tasking

Job description

Join Best Buy as a Geek Squad Advanced Repair Technician (Agent) to provide technology support and repairs at our local store. Your role will involve diagnosing and repairing various devices, ensuring excellent customer experiences by effectively communicating and addressing their needs.

You will collaborate with team members to document repairs and maintain knowledge through ongoing training. The position requires a flexible schedule and strong multitasking skills, with a commitment to helping