In-Store Tech Repair Specialist

Best Buy; Valdosta (GA); Vor Ort; USD 17.000 - 25.000; Teilzeit

Benefits dieser Stelle

Competitive pay

Employee discount

Retirement resources

Well-being support

Zusammenfassung

Best Buy in Valdosta, GA is seeking a Geek Squad Advanced Repair Technician (Agent) to diagnose, troubleshoot and repair computers and devices at our store. You’ll help customers by listening to needs and collaborating with teammates to deliver reliable tech solutions in person and over the phone.

Join a team that values proactive learning, hands-on problem solving and delivering excellent customer experiences. Flexible schedule including holidays, nights and weekends is required.

Qualifikationen

• 6 months of experience diagnosing, troubleshooting or repairing technology products.
• Experience actively using and learning about consumer electronics.
• Ability to work a flexible schedule including holidays, nights and weekends.

Aufgaben

• Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone.
• Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded.
• Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs.
• Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise.
• Maintain knowledge, skillsets and certifications through training courses.

Kenntnisse

Diagnostic troubleshooting

Consumer electronics

Flexible schedule

Jobbeschreibung

Best Buy in Valdosta, GA is seeking a Geek Squad Advanced Repair Technician (Agent) to diagnose, troubleshoot and repair computers and devices at our store. You’ll help customers by listening to needs and collaborating with teammates to deliver reliable tech solutions in person and over the phone.

Join a team that values proactive learning, hands-on problem solving and delivering excellent customer experiences. Flexible schedule including holidays, nights and weekends is required.