In-Store Tech Repair Specialist

Best Buy; Lincoln (NE); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Great employee discount

Financial savings and retirement"},{

Résumé du poste

Best Buy is seeking a Geek Squad Advanced Repair Technician (Agent) to work at our local store, providing technology support and repairing computers and other devices. You’ll listen to customer needs and partner with fellow Geek Squad Agents to deliver exceptional service.

You’ll perform repairs by troubleshooting and following our procedures, and you’ll strive to help customers get the most out of their tech by applying your technical abilities.

Qualifications

• 6 months of experience diagnosing, troubleshooting or repairing technology products.
• Experience actively using and learning about consumer electronics.
• Ability to work a flexible schedule including holidays, nights and weekends.
• Strong ability to prioritize and multi-task in a fast-paced environment.

Responsabilités

• Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone
• Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded
• Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
• Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise
• Maintain knowledge, skillsets and certifications through training courses

Connaissances

6 months of experience diagnosing,Trou

Description du poste

Best Buy is seeking a Geek Squad Advanced Repair Technician (Agent) to work at our local store, providing technology support and repairing computers and other devices. You’ll listen to customer needs and partner with fellow Geek Squad Agents to deliver exceptional service.

You’ll perform repairs by troubleshooting and following our procedures, and you’ll strive to help customers get the most out of their tech by applying your technical abilities.