In-Store Tech Repair Pro

Talentify; City of Mount Vernon (NY); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Great employee discount

Financial savings and retirement

Support for physical and mental well-

Résumé du poste

Best Buy Mount Vernon is seeking a Geek Squad Advanced Repair Technician (Agent) to provide technology support and repair devices, in-store and by phone. You’ll listen to customers, diagnose issues and follow Best Buy procedures to help them get the most from their tech.

Join a team-focused environment with ongoing training, competitive pay, employee discounts, retirement resources, and well-being support. This on-site role requires flexibility including holidays, nights and weekends.

Qualifications

• 6 months of experience diagnosing, troubleshooting or repairing technology products.
• Experience actively using and learning about consumer electronics.
• Ability to work a flexible schedule including holidays, nights and weekends.

Responsabilités

• Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone
• Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded
• Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
• Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise
• Maintain knowledge, skillsets and certifications through training courses

Connaissances

Diagnostics

Consumer electronics

Flexible schedule

Description du poste

Best Buy Mount Vernon is seeking a Geek Squad Advanced Repair Technician (Agent) to provide technology support and repair devices, in-store and by phone. You’ll listen to customers, diagnose issues and follow Best Buy procedures to help them get the most from their tech.

Join a team-focused environment with ongoing training, competitive pay, employee discounts, retirement resources, and well-being support. This on-site role requires flexibility including holidays, nights and weekends.