In-Store Tech Repair Specialist

Best Buy; Saginaw (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Support for physical and mental well‑b

Job summary

Best Buy is seeking a Geek Squad Advanced Repair Technician (Agent) to work in our Saginaw, MI store part-time. You will diagnose, troubleshoot, repair devices, and deliver strong customer experiences both in-store and over the phone.

You will collaborate with the team, maintain documentation of repairs, and stay current with the latest certifications through training. A flexible schedule including holidays and weekends is required.

Qualifications

• 6 months of experience diagnosing, troubleshooting or repairing technology products.
• Experience actively using and learning about consumer electronics.
• Ability to work a flexible schedule including holidays, nights and weekends.

Responsibilities

• Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone
• Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded
• Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
• Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise
• Maintain knowledge, skillsets and certifications through training courses

Skills

Diagnostics & Repair

Customer Service

Flexibility

Job description

Best Buy is seeking a Geek Squad Advanced Repair Technician (Agent) to work in our Saginaw, MI store part-time. You will diagnose, troubleshoot, repair devices, and deliver strong customer experiences both in-store and over the phone.

You will collaborate with the team, maintain documentation of repairs, and stay current with the latest certifications through training. A flexible schedule including holidays and weekends is required.