In-Store Tech Repair Pro – Diagnostics & Support

Best Buy; St. Louis (MO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Employee discount

Financial savings resources

Health and wellness support

Job summary

As a Geek Squad Advanced Repair Technician (Agent) at Best Buy in Saint Louis, MO, you'll provide technology support and repair devices for customers. Your role will involve troubleshooting, making recommendations, and delivering excellent customer experiences, both in-person and over the phone.

You will work in a fast-paced environment while maintaining accurate documentation and ensuring timely repairs. This role requires a flexible schedule, and you'll have opportunities to enhance your

Qualifications

• 6 months of experience diagnosing, troubleshooting or repairing technology products.
• Experience actively using and learning about consumer electronics.
• Ability to work a flexible schedule including holidays, nights and weekends.

Responsibilities

• Perform diagnostic discoveries, make recommendations, repair devices.
• Ensuring timely follow-up and communication with customers.
• Maintain accurate documentation of requests and repairs.
• Complete all repair tasks in a timely manner.
• Maintain knowledge through training courses.

Skills

Diagnostic skills

Customer service

Multi-tasking

Flexibility

Job description

As a Geek Squad Advanced Repair Technician (Agent) at Best Buy in Saint Louis, MO, you'll provide technology support and repair devices for customers. Your role will involve troubleshooting, making recommendations, and delivering excellent customer experiences, both in-person and over the phone.

You will work in a fast-paced environment while maintaining accurate documentation and ensuring timely repairs. This role requires a flexible schedule, and you'll have opportunities to enhance your